Privacy Policy

Last updated: April 20, 2026

Milo and Me, LLC d/b/a Roam With Us (“Roam With Us,” “we,” “us,” or “our”) provides this Notice at Point of Collection of Personal Information (“Notice”) to describe the categories of personal information we collect, the purposes for which we collect and use such information, and your rights under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, the “CCPA”).  This Notice applies to California residents and is provided at or before the point of collection of personal information through our website, mobile or tablet applications, and related services (collectively, the “Platform”).  For additional details, please review our full Privacy Policy available at https://www.roamwithus.com/privacy-policy.

We may collect several types of personally identifiable information from and about you including information that falls within the categories listed below.

Category Examples Length of Time We Retain Such Information Why We Retain Such Information
Identifiers Real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, driver’s license number, passport number or other similar identifiers Retained for the duration of the user’s account. Upon account deletion, personal information is deleted or de-identified, except that copies may persist in backup systems for up to seven (7) days. To provide and operate the Platform, maintain user accounts, provide requested services, ensure security and system integrity, and comply with legal and contractual obligations.
Categories of personal information described in the California Customer Records Act Name, signature, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number Same as above. Same as above.
Characteristics of protected classifications Race, color, sex, gender, national origin, age Same as above. Same as above.
Commercial information Records of personal property, products or services purchased, obtained or considered Same as above. Same as above.
Internet or other electronic network activity Limited technical information necessary to operate and secure the Platform, such as authentication-related data (e.g., session identifiers) and error or crash information generated in connection with system reliability and security monitoring. We do not collect browsing history, search history, or information regarding a consumer’s interaction with advertisements. Same as above. Same as above.
Geolocation data Location information voluntarily provided by users, such as a city, destination, or travel origin, used solely for trip planning and related functionality. We do not collect precise geolocation data, GPS data, or real-time location information. Same as above. Same as above.
Sensory data User-uploaded visual content, such as images or documents, that users voluntarily submit through the Platform. We do not collect audio recordings, video recordings, or other sensory data. We may use masked session replay technology solely for debugging, error detection, and system reliability purposes, which does not record keystrokes in sensitive fields or capture audio or video. Same as above. Same as above.
Sensitive Personal Information Driver’s license, state identification card and/or passport number Same as above. Same as above.

We do not collect any of the following:  Precise geolocation data; Biometric identifiers; Audio or video recordings; Browsing history or advertising interaction data; or Health or financial account information.

We do collect personal information as follows:  Directly from you when you create an account, use the Platform, or communicate with us; Automatically through essential cookies and similar technologies required to operate and secure the Platform; and From third-party authentication services, such as Google One Tap, when you choose to use them.

We collect and use personal information for the following business purposes: Operating, maintaining, and securing the Platform; Creating and managing user accounts; Providing requested services and functionality; Identity verification and fraud prevention; Debugging, error detection, and system reliability; Legal and regulatory compliance; and Customer support and communications.

We do not use personal information for cross-context behavioral advertising or profiling.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described above, unless a longer retention period is required by law. Retention periods are based on:  The nature of the information; The purpose for which it was collected; and Applicable legal or contractual requirements.

We do not sell personal information.  We do not share personal information for purposes of cross-context behavioral advertising as defined under the CCPA.  Because we do not sell or share personal information, we do not offer a “Do Not Sell or Share My Personal Information” link at this time. If our practices change, we will update this Notice and provide required opt-out mechanisms.

We collect and use sensitive personal information only as permitted under the CCPA, including to:  Verify identity; Provide requested services; Ensure Platform security; and Comply with legal obligations.  Because we limit our use of sensitive personal information to these permitted purposes, we do not offer a separate right to limit its use.

California residents have the right to: Request access to personal information we have collected; Request deletion of personal information, subject to statutory exceptions; and Request correction of inaccurate personal information.  You may exercise these rights by submitting a verifiable consumer request as described in our Privacy Policy at https://www.roamwithus.com/privacy-policy.

If you have questions about this Notice or our privacy practices, or wish to exercise your rights, please contact us at:

Email: info@roamwithus.com 

Phone: [insert phone number]